Information Station Specialists website
 
 
    ALERT AM Emergency Advisory Radio System
Put your community on alert quickly.

 When seconds count, count on ALERT AM for...

All-Hazard Notifications
Highway Incidents
Amber Alerts
911 Outages
Earthquakes
HazMat

 

  • Get a complete ALERT AM overview with planning steps, pricing details and technical specs - PDF download.

  • See the rationale behind having a station in an article published by the International Association of Emergency Managers - PDF download.

   
  Advisory radio has changed dramatically in the past decade, and Information Station Specialists has largely been the architect of that transformation, especially within the realm of emergency management. Hundreds of communities across America now operate their own Emergency Advisory Radio Stations specifically to tell area motorists what to do during Amber alerts, school incidents, flash floods, industrial accidents, terror threats, earthquakes, hurricanes, tornados and other types of emergencies. Through public-safety-managed radio broadcasts, listeners can receive up-to-the-minute reports, alerts and instructions with the level of timeliness and detail that make these types of broadcasts invaluable, especially when disaster strikes. Messages must be non-commercial. During non-emergency times, communities can use the stations to inform motorists of street repairs, traffic hazards, public notices, travel advisories, city history and even visitor information. (For more regarding permitted content, see FCC Part 90.242 Rules.)

Emergency managers may trigger broadcast sequences (prerecorded for anticipated emergency scenarios) via telephone, pushbutton, siren system or other external control. Or they may record new messages immediately, locally, via telephone/cell phone or computer workstation. Moreover, they may broadcast live on a moment's notice, as situations warrant it. (See more on this below.)

Each ALERT AM station comes standard with an exclusive Specific Area Message Encoding system that not only recognizes all National Oceanic and Atmospheric Administration (NOAA) event codes but has the unique ability to immediately rebroadcast only those targeted to certain counties, so extraneous NOAA broadcasts are excluded.

ALERT AM has a patented groundplane that permits a variety of antenna installation styles. For example: when the antenna is installed in yard adjacent to a building, excavation for groundplanes and chemical ground rods is unnecessary. ISS antennas have high ice and wind ratings.

An optional 4-day battery backup keeps ALERT AM on the air during AC power outages. The optional power loss notification module alerts operators if power drops at the transmitter location. Strategically located Flashing ALERT Signs, also from ISS, may be used to encourage motorists to tune to the station. Each of these options is modular and may be added to an ALERT AM system in future years (see more options below).

These capabilities establish ALERT AM as a communication tool that produces effective public response, 24/7.
 
 
Who operates ALERT AM stations?
  • Local Governments: cities/counties and their departments of emergency management, fire, law enforcement and public works (many times in conjunction with offices of public information, local convention and visitors bureaus or chambers of commerce). Frequently the systems are used along with sirens to inform listeners of the nature of emergencies.

  • Transportation Agencies: airports, highway departments, port authorities, ferry and train terminals.

  • Military: for visitor and emergency information.

  • Industry: in conjunction with a local governmental entity, industry can inform travelers, visitors and motorists of directions, hazards and travel advisories.

  • Points of Entry: US departments of immigration and naturalization, customs, border patrols, agriculture, state departments of tourism and law enforcement.

  • Colleges and Universities: for emergencies as well as visitor information.

 

  • See "Alert" stations across America - webpage.

  • Case studies - links.

  • San Marcos Pass, California, article, published by the International Association of Emergency Managers - PDF download.

 
 
Standard Equipment Array

Basic ALERT AM emergency advisory radio stations include...

  • Voice-prompter-style digital message player with up to 1,000 messages that may be arranged in 50 playlists (or message sequences) — 80 minutes of recording time is standard. ALERT AM can operate for days, even in the absence of AC power and telephone service.

  • Live broadcasting (with local microphone, real time).

  • External-control triggering via siren, pushbutton or other alarm. (See link, right.)

  • External Audio Interface for streaming ALERT AM audio to a website, or to override audio on a CATV Access Channel, or to produce program audio from Cable TV studio and override it during emergencies.

  • Local and telephone control interfaces.

  • Transmitter.

  • Antenna and grounding system. (See link, right.)

  • Secure cabinets - dual-door, rack-style.

  • NOAA "all-hazards" receiver (for weather and Emergency Alert System notifications), which allows NOAA warnings to broadcast to targeted counties automatically. Exclusive field-upgradeable receiver.

  • Diagnostic metering and test equipment for system setup and maintenance.

  • Mounts, connectors, cables, wiring, power supplies and lightning arrestors.

  • Illustrated instruction manual.

  • System engineering and planning.

  • ISS technical support via telephone or email at no extra charge for the life of the product. 

  • Lease-to-own financing options.

 

 
 
Equipment Options
  • Four-day, operational, rechargeable battery backup.

  • Uninterruptible power supply (recommended for systems without 4-day battery backup).

  • Power loss notification module (instantaneous to 24 hours; automatically dials up to 4 telephone numbers including cell phones and pagers; has 5 programmable notification delay periods and internal battery backup).

  • Outdoor cabinets for isolated antenna mounting style installations. These NEMA3R rack-mount, aluminum enclosures are designed for outdoor and industrial applications with door-activated lights, a fan and 3-point locking doors.

  • Flashing ALERT Sign Systems — strategically located Flashing ALERT Signs tell motorists to tune to your station during emergencies.

  • Vertical Profile Antenna Systems — when space is at a premium and secure, aesthetically pleasing antenna support is a priority, VP9000 is the solution.

  • Workstation Audio Control — allows convenient screen-based, drag-and-drop control of broadcast messages from a single computer.

  • SignalcastIP Broadcast Management Software Package — for stand-alone or network-based operations, offers high quality recording, processing and editing; message scheduling; two-voice text-to-speech; message importing; drag-and-drop message playlist and flashing sign control; 10-user license.

  • The phone-based audio control system that comes with every ALERT AM system can serve as a backup for the two above-mentioned computer-control options. This system, dubbed NX8R, has an option that allows continued broadcast updating even when cell/telephone systems go down. This 2-way redundant control option uses push-to-talk style transceivers (transceivers not included) and the same, familiar broadcasting protocols and voice prompts as with regular phones.

 

 
 
Message Control, Transfer & Protection

Control broadcast recordings locally by landline phone or cell phone. The ALERT AM system transfers analog audio via telephone for digital storage and replay. Especially useful: the system has 80 of recording time and up to 50 customized playlists, i.e., broadcasts are easy to assemble for anticipated emergency scenarios. Broadcasts can be triggered by siren-system closures, toggle switches or other external sources. This allows the radio station to quickly switch from broadcasting general information to specific emergency information, when disaster strikes. Automatic NOAA alerts (EAS and weather) are integral; and an emergency message override feature allows operators to manually supersede recorded or automatic notifications to lock in critical, current recordings. Broadcasting "live" also is easy with the push of a button. See also computer-control methods ("SignalcastIP" and "Workstation Audio Control," bulleted in EQUIPMENT OPTIONS, above.)

 

  • See more about the NX8R Digital Message Player that comes with the basic ALERT AM package - webpage.

  • What may be broadcast, according to the FCC - webpage.

 
 
Broadcast Messages

ALERT AM's digital message player comes stocked with prerecorded emergency management messages prepared by our professional announcers to illustrate what's possible within the system. In addition, you may take advantage of free recording services to create new messages, free for your first 30 days of operation. (See the webpage for details - right.)

 

  • ISS professional recording services  - webpage.

  • Sample emergency broadcasts - webpage.

 
 
Installation Styles

When you are ready to start planning your emergency advisory radio station, know that location is everything. Choose the antenna mounting style that fits your situation. ALERT AM may be installed a variety of ways:

Yard Style (recommended): Put the antenna in the yard of a building and the equipment indoors. This style affords security and convenience and can be used with the Vertical Profile Antenna System. Consider yard style for virtually any kind of building with a large open yard that is immediately adjacent. (See illustration links - right.) 

Isolated Style: Put the entire radio station virtually anywhere. This style affords maximum flexibility of location and can be used with Vertical Profile Antennas. (See illustration links - right.)

 

 
 
Technical Services

As you would expect, ISS also provides a full menu of services from which to choose to help you put your ALERT AM radio station on the air. This includes installation and training with online technical updates to help keep your station "state of the art." ISS also offers product-related technical support for the life of the product, 24/7, via phone or email at no extra charge! And ISS has a network of strategically located field representatives across the country to visit your site and consult as needed. 

 

 
 
Frequency & Licensing Services

The Federal Communications Commission (FCC) grants to government entities licenses for open frequencies (530 to 1700 kHz AM ) on a first-come-first-served basis and secondary to standard broadcast stations. Broadcast content must be noncommercial voice information relating to travel, services, weather, safety and points of interest. 

ISS can help you find an available frequency and apply for a FCC license. Just complete and return the downloadable License Questionnaire to get started. (See the ISS FCC Licensing Services webpage.)  Please note: You must have a FCC license in hand to operate. Your station must be on the air within 12 months of the license grant date, or this authorization will expire. ISS provides assistance with licensing and important FCC notifications at minimal cost.

 

   
 
Budget

Typically one ALERT AM setup costs $20-30K for a single station, including licensing, installation and ground freight in the contiguous United States. A lease-to-own option is available. At no charge, Bill Baker (phone 616.772.2300, extension 102) will help you brainstorm ideas for your particular application and provide a formal quote. See our Funding Resources webpage for grant possibilities.

See links - right - for alternative emergency advisory radio system products. Portable stations offer the same capability as ALERT AM with a few extra options. Information Stations, commonly known as Travelers Information Stations (TIS), are a lower cost alternative with many of the same messaging capabilities as ALERT AM without the specialized all-hazard broadcast capability, four-day operational battery backup and RealTIME station synchronization options.

 

Other Products of Interest

  • All ISS emergency advisory radio system products - PDF download.

  • Portable emergency advisory radio stations -  webpage.

  • Information Stations - webpage.

  • Ranger Receivers (windup/solar power for in-home use) - webpage.

 
  This page was last updated on July 09, 2008.  
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3368 88th Avenue, PO Box 51, Zeeland, Michigan, USA, 49464-0051
Phone 616.772.2300, Fax 2966,
Email
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US Patents: PowerPlane "Flex" Factory-Assembled Groundplane (#5,495,261), Vertical Profile Antenna System (#7,027,008)
Registered Trademarks: ALERT AM®, Information Station Specialists®, PowerPlane®, RoadRunnR®, StationMaster®
Pending Trademark: SignalcastIP